Personalized virtual care for new moms & parents
Empowering new moms and parents with tailored mental health support for every step of their journeys.
What is virtual IOP for maternal mental health?
Charlie Health’s virtual Intensive Outpatient Program (IOP) offers a specialized maternal mental health program for perinatal and postpartum clients. It provides evidence-based group and individual therapy for perinatal mood and anxiety disorders (PMADs) and postpartum depression (PPD).
Delivered directly to new parents at home, the program addresses common issues like parenting challenges and life changes, helping clients manage mental health while maintaining their daily routines and responsibilities.
Personalized group sessions
By bringing new parents with similar mental health challenges together, we’re able to create group environments where people can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each new parent’s unique treatment plan includes a primary therapist who specializes in perinatal mood & anxiety disorders and postpartum depression for weekly individual sessions.
Family therapy
A leading predictor of success in treatment is family involvement. Our virtual IOP’s family therapy component teaches communication and coping skills to manage family relationship issues and create a more supportive home environment both during and after treatment.
We also offer dozens of free family support groups for family members and loved ones of clients enrolled in our program. Learn more here.
Our unique approach to maternal mental healthcare
Immediate availability
In-network with insurance
Entirely virtual access
Group sessions with other new moms & parents
Flexible scheduling, including nights & weekends
93% of clients in our maternal mental health program reported improvements in their depression
In their words
Real stories of hope & healing
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We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
Frequently asked questions about our maternal mental health program
How do I make a referral?
Visit referrals.charliehealth.com/referral-form to fill out our quick and easy online referral form.
Otherwise, you can call our Admissions Team at 1 (866) 508-7084, or fax your referral to (406) 720-7793.
We’ll need the client’s name, date of birth, and insurance information (if you have it).
How does virtual IOP work for new parents at Charlie Health?
Charlie Health’s virtual Intensive Outpatient Program (IOP) is a personalized treatment solution for new parents with serious mental health conditions, including perinatal mood and anxiety disorders and other conditions that arise with new parenthood. Each treatment plan consists of up to 9-12 hours per week of:
- Curated groups
- Individual therapy
- Family therapy
- Psychiatry, as needed
In addition to our standard treatment model, all new parents have access to 24/7 crisis care, 20+ free family support groups, mentors, Alumni Programming, and more.
We design each treatment plan with one primary goal in mind: helping new parents adjust and rediscover hope. To get your client or patient started with our program, fill out our quick and easy online referral form!
What type of client is a good fit for Charlie Health’s maternal mental health program?
Charlie Health’s maternal mental health program may be a good fit for:
- Clients 18+ who have physically given birth to (or are currently pregnant with) a child 3 years of age or younger
- Clients who are actively parenting or planning on actively parenting their child
- Clients who are seeking treatment for perinatal support
Please note that this program is not an option for bereaved parents or those under 18 years old.
If you have a client or patient who you think would benefit from Charlie Health, use our quick & easy referral form to get them started with treatment in as little as 24 hours.
How soon after I make a referral will I/my client hear back from Charlie Health?
Once you make a referral, our Admissions Team will be in touch within the hour. Many clients are able to begin treatment in as little as 24 hours!
Will Charlie Health coordinate care with outside providers and/or provide treatment updates?
Absolutely! We are committed to providing regular treatment updates to referring providers to ensure continuity of care. Our Outreach Team can keep you updated as your client progresses through our admissions process; once the client is admitted to Charlie Health, our Care Team can provide weekly, biweekly, and/or monthly treatment updates on your client’s progress.
To get your client or patient started with our program, fill out our quick and easy online referral form!
Can my client continue to work with their individual therapist?
Clients are required to see a one-on-one therapist through Charlie Health, but if they would like to continue to see their own therapist on top of that for an additional weekly session, this is absolutely allowed. However, outside sessions may not fall on the same day as our individual therapy session or any group sessions.
Does Charlie Health accept fax referrals?
Yes! To send a fax referral, please send your client’s name, date of birth, and insurance information (if you have it) to (406) 720-7793.
If you’d prefer a non-fax option, you can fill out our quick and easy online referral form!
Does Charlie Health take insurance?
We are in-network with most major insurance plans, including:
- UnitedHealthcare
- Cigna
- Blue Cross Blue Shield
- Aetna
- Anthem
- Humana
- TriCare
- Medicaid (in select states)
- And more
We also accept self-pay. To learn if your client’s insurance is covered, submit a referral at referrals.charliehealth.com/referral-form
What mental health services are covered by insurance?
All insurance policies are different. After we obtain the benefits available on your client’s policy, our team of expert utilization case managers will contact their insurance provider and obtain any necessary authorizations for your treatment. Should there be any issues, our team will reach out to your client for more information. To help your client get started with the admissions process, submit a referral at referrals.charliehealth.com/referral-form
Does Charlie Health work with OON insurance?
We accept major OON insurances and will work with your client’s policy to maximize available benefits. To start the insurance verification process for your client, fill out our quick and easy online referral form!
Does Charlie Health accept self-pay?
Yes, we allow clients to self-pay in select states, and financing options are available. To start the admissions process for your clients and to help them learn more about self-pay options, fill out our quick and easy online referral form!
Does Charlie Health accept Medicaid?
We accept Medicaid in states where IOP is covered. To start the insurance verification process for your client, including for Medicaid, fill out our quick and easy online referral form!