Personalized virtual care for new moms & parents

Empowering new moms and parents with tailored mental health support for every step of their journeys.

Personalized group sessions

By bringing new parents with similar mental health challenges together, we’re able to create group environments where people can learn how to build connections and foster long-term healing.

Individual therapy

One-on-one connections are critical to the IOP model, which is why each new parent’s unique treatment plan includes a primary therapist who specializes in perinatal mood & anxiety disorders and postpartum depression for weekly individual sessions.

Family therapy

A leading predictor of success in treatment is family involvement. Our virtual IOP’s family therapy component teaches communication and coping skills to manage family relationship issues and create a more supportive home environment both during and after treatment.

We also offer dozens of free family support groups for family members and loved ones of clients enrolled in our program. Learn more here.

Our unique approach to maternal mental healthcare

Immediate availability

In-network with insurance

Entirely virtual access

Group sessions with other new moms & parents

Flexible scheduling, including nights & weekends

93% of clients in our maternal mental health program reported improvements in their depression

Read reviews from:

Provider

Alumni

Provider

“A user-friendly referral process and a fast intake process”

Charlie Health offers reliable communication with our Outreach liaison, plus a user-friendly referral process and a fast intake process. Knowing that Charlie Health is working on outreach to local community partners helps us all provide access to individuals at different levels of care.

—Emily Gudewicz, Saratoga Hospital

Client

“By far the best thing that I did for myself”

Charlie Health is by far the best thing that I did for myself. The facilitators are very personable even in a group setting. They truly care about what they do and want to see you succeed. I’m so disappointed to be leaving but I know that I now have the skills and coping strategies to continue successfully in my life.

—Amanda C.

Provider

“I can only say great things about Charlie Health”

Super easy and fast. I can only say great things about Charlie Health. They accommodate clients and are super quick with responses!

—Charlie Health Provider

Client

“I am happier and healthier”

Before Charlie Health, I was in a really bad place. I didn’t feel like I would ever get better and that I was just a failure. But after learning DBT skills with Charlie Health and communicating with people that were so supportive, it really helped me feel like I can get better and make progress in my life so I am happier and healthier overall.

—Caitie W.

Provider

“I love the quick responses”

I love the quick responses to the families and the personalized attention the families receive.

—Sabrina B.

Client

“Charlie Health was quick to get me into the program”

I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist’s support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.

—Bree D.

We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE

Frequently asked questions about our maternal mental health program

How do I make a referral?

Visit referrals.charliehealth.com/referral-form to fill out our quick and easy online referral form.

Otherwise, you can call our Admissions Team at 1 (866) 508-7084, or fax your referral to (406) 720-7793.

We’ll need the client’s name, date of birth, and insurance information (if you have it).

How does virtual IOP work for new parents at Charlie Health?

Charlie Health’s virtual Intensive Outpatient Program (IOP) is a personalized treatment solution for new parents with serious mental health conditions, including perinatal mood and anxiety disorders and other conditions that arise with new parenthood. Each treatment plan consists of up to 9-12 hours per week of:

  • Curated groups
  • Individual therapy
  • Family therapy
  • Psychiatry, as needed

In addition to our standard treatment model, all new parents have access to 24/7 crisis care, 20+ free family support groups, mentors, Alumni Programming, and more.

We design each treatment plan with one primary goal in mind: helping new parents adjust and rediscover hope. To get your client or patient started with our program, fill out our quick and easy online referral form!

What type of client is a good fit for Charlie Health’s maternal mental health program?

Charlie Health’s maternal mental health program may be a good fit for:

  1. Clients 18+ who have physically given birth to (or are currently pregnant with) a child 3 years of age or younger
  2. Clients who are actively parenting or planning on actively parenting their child 
  3. Clients who are seeking treatment for perinatal support

Please note that this program is not an option for bereaved parents or those under 18 years old.

If you have a client or patient who you think would benefit from Charlie Health, use our quick & easy referral form to get them started with treatment in as little as 24 hours.

How soon after I make a referral will I/my client hear back from Charlie Health?

Once you make a referral, our Admissions Team will be in touch within the hour. Many clients are able to begin treatment in as little as 24 hours!

Will Charlie Health coordinate care with outside providers and/or provide treatment updates?

Absolutely! We are committed to providing regular treatment updates to referring providers to ensure continuity of care. Our Outreach Team can keep you updated as your client progresses through our admissions process; once the client is admitted to Charlie Health, our Care Team can provide weekly, biweekly, and/or monthly treatment updates on your client’s progress.

To get your client or patient started with our program, fill out our quick and easy online referral form!

Can my client continue to work with their individual therapist?

Clients are required to see a one-on-one therapist through Charlie Health, but if they would like to continue to see their own therapist on top of that for an additional weekly session, this is absolutely allowed. However, outside sessions may not fall on the same day as our individual therapy session or any group sessions.

Does Charlie Health accept fax referrals?

Yes! To send a fax referral, please send your client’s name, date of birth, and insurance information (if you have it) to (406) 720-7793.

If you’d prefer a non-fax option, you can fill out our quick and easy online referral form!

Does Charlie Health take insurance?

We are in-network with most major insurance plans, including:

We also accept self-pay. To learn if your client’s insurance is covered, submit a referral at referrals.charliehealth.com/referral-form

What mental health services are covered by insurance?

All insurance policies are different. After we obtain the benefits available on your client’s policy, our team of expert utilization case managers will contact their insurance provider and obtain any necessary authorizations for your treatment. Should there be any issues, our team will reach out to your client for more information. To help your client get started with the admissions process, submit a referral at referrals.charliehealth.com/referral-form

Does Charlie Health work with OON insurance?

We accept major OON insurances and will work with your client’s policy to maximize available benefits. To start the insurance verification process for your client, fill out our quick and easy online referral form!

Does Charlie Health accept self-pay?

Yes, we allow clients to self-pay in select states, and financing options are available. To start the admissions process for your clients and to help them learn more about self-pay options, fill out our quick and easy online referral form!

Does Charlie Health accept Medicaid?

We accept Medicaid in states where IOP is covered. To start the insurance verification process for your client, including for Medicaid, fill out our quick and easy online referral form!