Personalized mental health treatment for BIPOC clients at Charlie Health

How does Charlie Health curate mental health treatment for BIPOC clients?

Charlie Health’s virtual Intensive Outpatient Program (IOP) provides structured, identity-affirming care designed specifically for BIPOC clients. More comprehensive than traditional weekly therapy, our program delivers culturally competent treatment that acknowledges the intersection of identity, lived experiences, and mental health.

With specialized support, clients can navigate challenges, build resilience, and work toward lasting well-being—all while staying connected to their daily lives.

Curated groups

By uniting BIPOC clients with shared lived experiences, we create a supportive space for healing. These specialized groups foster connection, empowerment, and resilience, helping clients process their experiences and build a foundation for long-term well-being.

Individual therapy

One-on-one connections are critical to the IOP model, which is why each new client’s unique treatment plan includes weekly individual sessions with a culturally competent, BIPOC-affirming therapist.

Family therapy

A leading predictor of success in adult IOP is family involvement. Our virtual IOP’s family therapy component teaches communication and coping skills to manage family relationship issues and create a more supportive home environment for clients both during and after treatment.

We also offer dozens of free family support groups for family members and loved ones of clients enrolled in our program. Learn more here.

“This program saved my life.”

— Elora D., Charlie Health Alum

How is our approach different?

BIPOC-affirming therapists

In-network with insurance

Specialized BIPOC groups

Virtual access

Immediate availability & flexible scheduling

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We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE

We leverage hyper-personalized, comprehensive care to treat the unique mental health needs of the BIPOC community

Submit a referral

Provide basic patient information through our secure form or by calling our Admissions Team to get your client started

Confirm eligibility

You’ll receive prompt confirmation if your patient qualifies for our virtual intensive treatment program

Screenshots of Charlie Health's Care Center on mobile device

Stay connected

You’ll receive regular updates on your client’s progress and outcomes throughout their time in treatment

97%

of clients in our BIPOC program reported improvements in their depression

92%

of clients in our BIPOC program reported improvements in their anxiety

85%

of clients in our BIPOC program reported improvements in self-harm

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How do I make a referral?

Visit referrals.charliehealth.com/referrals to fill out our quick and easy online referral form.

Otherwise, you can call our Admissions Team at 1 (866) 671-0572, or fax your referral to (406) 720-7793.

We’ll need the client’s name, date of birth, and insurance information (if you have it).

How does virtual IOP for BIPOC clients work at Charlie Health?

Charlie Health’s virtual Intensive Outpatient Program (IOP) is a personalized treatment solution for BIPOC individuals with serious mental health conditions. Each treatment plan consists of up to 9-12 hours per week of:

  • Curated groups
  • Individual therapy
  • Family therapy
  • Psychiatry, as needed

In addition to our standard treatment model, all clients have access to 24/7 crisis care, 20+ free family support groups, peer mentors, Alumni Programming, and more.

We design each identity-affirming treatment plan with one primary goal in mind: helping clients heal and rediscover hope. If you have a client who would benefit from Charlie Health, make a referral today using our quick & simple online referral form.

What are the benefits of a virtual BIPOC therapy program?

1) The program can treat multiple conditions.

Virtual IOP can effectively address a variety of mental health concerns and co-occurring conditions (defined as situations where people experience two or more mental health conditions at the same time).

At Charlie Health, we specialize in treating trauma, plus:

2) The program uses a variety of treatment modalities.

Virtual IOP for BIPOC clients uses a variety of treatment modalities in group, individual, and family sessions, ensuring that clients receive the best evidence-based care available. At Charlie Health, we offer:

3) The power of group connection.

Traditional weekly therapy is typically conducted one-on-one. The basis of virtual IOP for BIPOC clients, however, is group sessions, allowing clients to heal together, build connections with others who understand their lived experiences, and practice skills in real time. Centering treatment in group support means clients can learn not only from the therapist but also from the experiences and insights shared by their fellow group members, fostering a sense of belonging and validation.

4) Flexible and accessible.

Virtual IOP for BIPOC clients allows them to continue with daily life, like work or school. With flexible scheduling, including options at night and on the weekend, people don’t have to put life on pause to get the mental health treatment they need.

How do I know if Charlie Health’s specialized BIPOC program is right for my client?

Our BIPOC-affirming virtual Intensive Outpatient Programming (IOP) is an appropriate level of care for clients who need more than once-weekly therapy to cope with serious mental health conditions. Many of our clients have either recently discharged from a higher level of care (e.g., residential, inpatient, emergency room) or are seeking more support than traditional weekly talk therapy (outpatient).

While typical outpatient treatment involves one therapy session per week, our virtual IOP for BIPOC clients offers multiple hours of treatment per week. At Charlie Health, each client receives a customized treatment plan that includes three group sessions per week, one identity-affirming individual therapy session per week, and one family therapy session per week. We also offer psychiatric services as needed.

Different therapy modalities are used throughout sessions, creating a truly comprehensive treatment program.

Does Charlie Health accept insurance?

We are in-network with most major insurance plans, including:

We also accept self-pay. To learn if your client’s insurance is covered, submit a referral here.

WHAT WE TREAT

The core mental health conditions we treat

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WHO WE TREAT

Our specialized programming for specific groups

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