Affordable, accessible treatment for your clients from home
Charlie Health is in-network with most major insurance plans, including Medicaid
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
We accept insurance in 37 states nationwide
Because everyone deserves accessible mental health treatment
Insurance at a glance
We’re making it easier for your clients to access the care they need
Per session costs as low as $0
Scholarship & financing options available
Self-pay accepted
Getting started with a referral
How it works
Submit a referral
Provide basic client information through our secure form or by calling our Admissions Team
Confirm eligibility
Receive confirmation if your client qualifies for our virtual intensive treatment program
Stay connected
Receive ongoing updates on your client’s progress and outcomes
Real stories of hope & healing
Provider
Alumni
Frequently asked questions
Does Charlie Health take insurance?
We are in-network with most major insurance plans, including:
- UnitedHealthcare
- Cigna
- Blue Cross Blue Shield
- Aetna
- Anthem
- Humana
- TriCare
- Medicaid (in select states)
- And more
We also accept self-pay. To learn if your client’s insurance is covered, submit a referral at referrals.charliehealth.com/referrals
What mental health services are covered by insurance?
All insurance policies are different. After we obtain the benefits available on your client’s policy, our team of expert utilization case managers will contact their insurance provider and obtain any necessary authorizations for your treatment. Should there be any issues, our team will reach out to your client for more information. To help your client get started with the admissions process, submit a referral at referrals.charliehealth.com/referrals
Does Charlie Health work with OON insurance?
We accept major OON insurances and will work with your client’s policy to maximize available benefits. To start the insurance verification process for your client, fill out our quick and easy online referral form!
Does Charlie Health accept self-pay?
Yes, we allow clients to self-pay in select states, and financing options are available. To start the admissions process for your clients and to help them learn more about self-pay options, fill out our quick and easy online referral form!
Does Charlie Health accept Medicaid?
We accept Medicaid in states where IOP is covered. To start the insurance verification process for your client, including for Medicaid, fill out our quick and easy online referral form!
Do clients have to use insurance?
Under applicable law, individuals do not have to utilize insurance to receive care at Charlie Health. We have self-pay options available in select states if they choose to pay for care out-of-pocket. Please keep in mind that if they choose not to utilize their insurance coverage during treatment and wish to attempt to bill insurance at a later date, Charlie Health cannot guarantee that their insurance plan will retroactively authorize or pay for treatment provided. Please keep in mind that their treatment is private and that HIPAA ensures that the details of the care your client receives remain anonymous.